website Skip to content
Free shipping for purchases over €88 | Shipping in 2-3 working days
|
English
  • Italiano
  • Deutsch
  • English

What are you looking for?

Frequently Asked Questions

Quality Issues and Returns

What to do if the product has quality problems?

Lorem ipsum pain sit amet conse ctetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et pain magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip.

Can I return a product if I regret my purchase or don't like it?

Lorem ipsum pain sit amet conse ctetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et pain magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat

Shipping & Delivery

How long does it take to receive the package?

Lorem ipsum pain sit amet conse ctetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et pain magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat

Why was my order split into multiple packages?

Lorem ipsum pain sit amet conse ctetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et pain magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip.

Contacts and Assistance

Who should I contact if I have problems?

Lorem ipsum pain sit amet conse ctetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et pain magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip.

Coupons and Promotions

How to use discount coupons?

Lorem ipsum pain sit amet conse ctetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et pain magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip.

Product Information

Where can I find the instructions for use?

Instructions for use are available on the product page or in the manual included with the product. We also frequently post popular recipes and usage tips on our Facebook page, blog, and other social media channels. Follow us to stay up to date!

Why does the product received not correspond exactly to the one described on the site?

We do our best to update product information in a timely manner. However, due to different production batches or market changes, we cannot guarantee that the products are always exactly as described. Please refer to the product you receive.

What to do if the product is close to its expiration date?

Some of our products have a best before date, which indicates the period within which the product offers the best organoleptic qualities. This date is not the expiration date, so the product is still safe to consume even if it seems close to this date.

Allergies and Ingredients

What to do if I am allergic to some ingredients?

We try to provide all the information about the ingredients of the products. However, due to the wide variety of products, some information may not be uploaded in a timely manner, for which we apologize. Consumers with a history of allergies should always read labels, warnings and accompanying instructions before using products.

Other Frequently Asked Questions

Can I change my order after I have placed it?

Yes, if your order has not been shipped yet, you can contact us to make changes. We will do our best to accommodate your request.

How can I track my order?

After your order has been shipped, you will receive an email with your tracking number and a link to track your shipment.

What payment methods do you accept?

We accept various payment methods including credit cards, PayPal, and other local options available depending on your region.

Add Special instructions for your order
discount code

GET UPDATES
ON THE LATEST TRENDS

Sign up to our email and receive a €5 bonus!! hurry up!

Richiede un acquisto minimo di 68€